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90 Night Comfort Exchange Policy
You've bought your new mattress - now get comfy.
It may take a couple of weeks for your body to adjust to the feel of your new mattress. If it's been a while since you purchased a new mattress, this new bed could sleep much differently than your old one. But, if you're not sleeping comfortably on your new mattress after 21 nights up to 90 nights, we'll gladly exchange it for you. We do require the mattress to be in new condition and to be protected with a mattress protector purchased at the same time of the original sale.
You will have a one-time option to exchange your originally purchased mattress for any other mattress equal or greater than the purchase price listed on your original sales receipt. You will be asked to pay a $250.00 exchange fee. The 90 day comfort exchange policy is based on mattress purchases. Adjustable foundations/frames, pillows, cushions, and accessories are non-returnable and do not have a trial period.
Any questions regarding our Comfort Exchange Policy? Don't hesitate to call the Mattress Crafters store where you made your purchase (you can find that phone number on your receipt). We're here to help.
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