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Our Guarantee, Privacy Policy & Security

90 Night Comfort Exchange Policy

You've bought your new mattress - now get comfy.

It may take a couple of weeks for your body to adjust to the feel of your new mattress. If it's been a while since you purchased a new mattress, this new bed could sleep much differently than your old one. But, if you're not sleeping comfortably on your new mattress after 21 nights up to 90 nights, we'll gladly exchange it for you. We do require the mattress to be in new condition and to be protected with a mattress protector purchased at the same time of the original sale.

You will have a one-time option to exchange your originally purchased mattress for any other mattress equal or greater than the purchase price listed on your original sales receipt. You will be asked to pay a $250.00 exchange fee. The 90 day comfort exchange policy is based on mattress purchases. The Dr. Breus Beds, Floor models, discounted models, adjustable foundations/frames, pillows, cushions, and accessories are non-returnable and do not have a trial period.

Any questions regarding our Comfort Exchange Policy? Don't hesitate to call the Mattress Innovations store where you made your purchase or fill out our Contact Us form now. We're here to help.

Privacy Policy and Security

Mattress Innovations is committed to making your search for the perfect mattress and a great night sleep as pleasurable and easy as possible. Maintaining your privacy is part of that commitment. As such, this privacy policy describes the types of personal and non-personal information we collect on MattressInnovations.com (the “Site,”) how we use such information and to whom and under what circumstances we may disclose it. By using the Site, you agree to the collection, use and disclosure of your personally identifiable information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.

What do we collect? 

Personal Information:
We only collect personal information from you when you: 1) register on the Site, 2) complete a survey, 3) contact us; and 4) order products and services. 

Non-personal Information:
As part of the standard operation of the Site, we may collect certain non-personal information from you, including, but not limited to your Internet IP address, browser type, domain name, operating system, and referring website addresses. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. This helps us assist you by allowing us to understand how visitors use our services. This data also becomes part of your unique profile and allows us to make your shopping experience beneficial. 

We may use cookies to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Site. We may also use cookies to: 1) provide you with customized content and advertising, 2) monitor Site usage, and 3) conduct research to improve our content and services. You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all our offerings. Check the “Help” menu of your browser to learn how to change your cookie preferences. 

How we use It? 

We take seriously the trust you place in us, therefore, you have our commitment that we will not sell, rent or lease your personally identifiable information to others. We may, at times, produce internal reports about our user demographic, age and online usage information. This allows us to work more closely with advertisers to provide content and offers that are more relevant to our users. We will never include any personal information of our users in these reports. We may also use the information collected for the following purposes: 1) to fulfill your requests for products and services; 2) to provide you with targeted offers and advertising on the Site; 3) to contact you with information and promotional materials and offers from Mattress Innovations, as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; 4) to contact you when necessary; 5) to review Site usage and operations; and 6) to conduct research and/or analysis. 

In addition, we reserve the right to use or disclose any information without notice or consent to the following entities for the following purposes: 1) to our employees, independent contractors, subsidiaries, affiliates, consultant, business associates, service providers and suppliers, if the disclosure will enable any of these entities to perform a business, professional or technical support function for us; 2) to our employees, independent contractors, service providers and suppliers, to fulfill a product or service request; 3) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; 4) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; 5) to conduct investigations of consumer complaints; and 6) as provided for under the “Unforeseen Circumstances” section below.

Secure Transmission 

Mattress Innovations has taken your security seriously. We have taken certain physical, electronic, contractual and managerial steps to safeguard and secure the information we collect from Site visitors. We have limited access to private and confidential data to those employees with a specific need to retrieve this information. To maintain this highest level of security, we do not store private information on our website. We do not direct the Site to, nor do we knowingly collect, any personal information from children under the age of thirteen. 

Third-Party Websites
The Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our Site. 

Unforeseen Circumstances
As we continue to develop our business, we or our affiliates may sell or buy other businesses or entities. In such transactions, personal information may be one of the transferred business assets. Also, in the event that Mattress Innovations or substantially all of its assets are acquired, your personal information may be one of the transferred assets. 

Changes to this Privacy Policy
We may change this privacy policy from time to time. When we do, we will post the change(s) on the Site. If we change the policy in a material way, we will provide appropriate online notice to you. 

If you have any questions or concerns about this Privacy Policy, please contact us at murphy@mattressinnovations.com