100 Night Comfort Exchange Policy
It may take a couple of weeks for your body to adjust to the feel of your new mattress. If it's been a while since you purchased a new mattress, this new bed could sleep much differently than your old one. But, if you're not sleeping comfortably on your new mattress after 21 nights up to 100 nights, we'll gladly exchange it for you. We do require the mattress to be in new condition and to be protected with a mattress protector.
You will have a (1) one-time option to exchange your originally purchased mattress for any other mattress equal or greater than the purchase price listed on your original sales receipt. The 100 night comfort exchange policy is based on mattress purchases. ALL PILLOWS, MATTRESS PROTECTORS, SHEETS, Floor Models, Discounted mattresses, Adjustable foundations, Custom Sizes, and Accessories are NON-REFUNDABLE and do not have a trial period. You will pay a $250.00 exchange fee. The 100 night comfort exchange policy is based on mattress purchases. You must keep copy of this receipt for Warranty.
Any questions regarding our Comfort Exchange Policy? Don't hesitate to call the Mattress Innovations store where you made your purchase or fill out our Contact Us form now. We're here to help.